TAYU Doll’s FAQs
Find quick answers to the most common questions about our dolls, orders, delivery, customization, usage, maintenance, and store policies. Whether you’re wondering how to clean your doll, how to choose the right features, or what to do in case of damage or returns — this page is designed to guide you clearly and efficiently.
Explore topics like feature comparisons so you can shop and use your doll with full confidence.
Silicone Series
The fixed vagina is seamlessly built into the doll’s body, similar to a real woman’s anatomy, and is non-detachable.
The removable vagina features a sleeve-like insert that can be easily placed into or removed from the doll’s private area.
Each option has its own pros:
The fixed vagina offers a more realistic and natural experience.
The removable vagina is more convenient for cleaning and replacement.
Yes. Choose the eyeshadow colors, eyeliner shapes, blush colors, lipstick colors, etc. You can design the doll’s makeup according to your preferences and style, or choose from several makeup options we currently offer as shown in the product pictures. If you need any help or suggestions regarding customizing the doll’s makeup, please contact us, and we will be happy to assist you.
– Soft hands (default): Flexible and natural feel, comes standard with your doll, less durable than the hard hands option.
– Hard hands (upgrade): Enhanced durability for long-lasting use. Please be aware that there is a visible seamline where the harder silicone meets the softer material.
By default, your doll will also include embedded nails technology for a more realistic appearance.
For more details, videos, and pictures please visit our Top Features page.
Soft Feet (default): Cannot stand and may wear out more quickly than other options.
✅ Advantage: Most realistic look and feel.
❌ Disadvantage: Cannot stand; wears out faster.
Soft Feet with Bolts: Allow standing but reduce realism and can damage shoes or flooring if in direct contact.
✅ Advantage: Can stand upright.
❌ Disadvantage: Less realistic; may damage shoes/floor.
Hard Feet without Bolts (upgraded): More durable, with a thin seam line where soft and hard silicone meet.
✅ Advantage: Increased durability without visible bolts.
❌ Disadvantage: Visible seam where silicone types meet.
Hard Feet with Bolts (upgraded): Enhanced durability and firmer soles, supported by three bolts. Also features a thin seam line at the silicone junction.
✅ Advantage: Strong standing support with bolts.
❌ Disadvantage: Bolts reduce realism and may damage surfaces.
For more details, videos and pictures please visit our Top Features page.
To help you make an informed decision, we’ve created images and charts showing the stimulation levels of each option available. Please visit our Top Features > Vaginal and Anal Texture (New Features!) section to learn more.
FAQ: Nova Series
NOVA's Material / Structure
NOVA is TPE-based but made with our proprietary formulation for softness, resilience, and easy maintenance. It feels softer than silicone, yet avoids the overly spongy texture of classic TPE dolls. For a detailed comparison, please see the table on our website (section 3).
More specifically, TAYU NOVA (Neo-Visco Elastomer Advanced) is a non-toxic, eco-friendly, TPE-based material, engineered for both comfort and realism, with a proprietary formulation developed by TAYU. With exceptional tensile strength and tear resistance, it surpasses traditional TPE in durability, aging resistance, and adaptability.
Smooth and velvety to the touch, it offers a natural softness without feeling overly spongy or artificial. Free from stickiness, oiliness, and strong odors, TAYU NOVA delivers a clean, ultra-realistic experience straight out of the box. As the closest alternative to silicone, it’s designed to elevate both quality and realism.
NOVA introduces four world-first innovations that required us to invest in new dedicated machinery:
- NOVA SeamlessCore™ Breast Molding – breasts molded as an integrated structure for lifelike softness that keeps its natural shape over time.
- NOVA HygienicSeal™ Technology – an advanced sealing method designed to minimize oil seepage and improve long-term cleanliness.
- NOVA UltraSoft™ Technology – a proprietary blend that achieves softness close to silicone while remaining resilient and durable.
- NOVA Anti-Gaping™ Vagina Technology – prevents unrealistic distortion, ensuring the vaginal area retains a natural, anatomical look even with legs fully spread.
These four innovations are currently unique to NOVA and cannot be found in any other TPE dolls on the market today.
NOVA dolls use the full stainless 304 EVO skeleton, the same proven system as our silicone series. This ensures strength, durability, and smooth mobility across all joints.
By default, every NOVA includes:
- Double-jointed elbows and knees for deeper, natural posing.
- Shrugging shoulders (EVO) for more expressive movement.
- Ball-joint wrists / hands.
- Articulated fingers.
- Full stainless 304 joints throughout.
- Standing feet with bolts for maximum stability and posing flexibility.
TAYU NOVA’s scent is not as neutral as our standard silicone series and is closer to TPE. For a side-by-side overview, please refer to our NOVA vs. standard TPE comparison table where we rate odor characteristics.
By default, all NOVA dolls ship with standing bolts installed. If you prefer bolt-less feet, please leave a note in the Customer Notes field at checkout. During the pre-sale period only, we will honor this request by shipping the doll without bolts installed and including a separate bag of bolts in the box. If no note is provided, the doll will ship with bolts as standard.
NOVA dolls do not feature skin textures. Each NOVA model is finished with semi-permanent realistic body painting that replicates fine human skin details such as veins, pores, and other subtle details.
Each NOVA doll also introduces four world-first innovations:
- NOVA SeamlessCore™ Breast Molding – Breasts are molded as an integrated structure for lifelike softness that retains its natural shape over time.
- NOVA HygienicSeal™ Technology – Advanced sealing method designed to minimize oil seepage and improve long-term cleanliness.
- NOVA UltraSoft™ Technology – A proprietary blend achieving softness close to silicone while remaining resilient and durable.
- NOVA Anti-Gaping™ Vagina Technology – Prevents unrealistic distortion, ensuring the vaginal area maintains a natural anatomical look even with legs fully spread.
This combination of features is unique to NOVA and not offered together by any other doll brand on the market, especially at this price point.
As our stock is running low ahead of the official vendor release, we recommend placing your order soon if you would like to secure a model.
The NOVA series are pre configured and all dolls come with a fixed vagina ready for immediate shipping. An insert version is unfortunately not available. lf a removable insert is important for you, we recommend considering our silicone series instead.
NOVA's Head
Yes. Every TAYU NOVA doll includes a protector accessory at the neck interface to isolate silicone from TPE during head swaps. This protector is standard-included and is compatible with all other TAYU heads that use the M16 connector. If you plan frequent head changes, we still recommend matching materials where possible to ensure the most seamless look and feel.
For more details, please refer to our "Heads" page.
NOVA skin colors do not have exact one-to-one equivalents in our Silicone Series. To minimize visible differences, the closest matches are: NOVA Natural ≈ Silicone Asian Yellow, and NOVA Tan ≈ Silicone Light Tan. Minor variations may still occur due to material and finish differences, so for the most seamless look we recommend selecting head and body from the same line when possible.
Heads from our silicone series that use an M16 connector are mechanically compatible with NOVA bodies. However, please consider proportional differences and possible variations in skin tone between lines when planning a combination; for the most seamless appearance, we recommend matching head and body within the same series and color family.
For more details, please refer to our "Heads" page.
These are the standard head configurations for all NOVA heads:
* Soft silicone head with movable jaw (In Natural or Tan colors)
* Implanted eyebrows
* Makeup, wig, and eye color as shown in product photos
* Anti-contact protection device
For more details and visual demonstrations, please refer to NOVA Heads (section 5).
Ordering NOVA / Shipping
We are currently offering a limited pre-sale on tayu-doll.com, with early units available for faster delivery. Vendors will begin listing NOVA from early September, but ordering now secures priority access from the very first batch. In addition, our shipping methods include duties and tariffs, ensuring a smooth experience.
As our stock is running low ahead of the official vendor release, we recommend placing your order soon if you would like to secure a model.
We kindly recommend creating an account before purchasing, as this allows you to easily track your order status and shipping updates. If you have already placed an order without an account, no problem, simply register now and send us an email at [email protected] with your order reference, and we will be happy to link your order to your new account.
Since this is a new doll series, we know many of you want to see how the TAYU NOVA truly looks beyond the product photos. Thinking about that, we’ve created a dedicated page with factory videos. These videos are unedited, showing the dolls exactly as they leave the production line.
Key Points About Shipping and the Dolls You’ll Receive:
- Pre-configured models: Each doll comes exactly as shown in the product photos, including wig, eye color, and makeup.
- Consistency guaranteed: Our photographers use only the official wigs and setups for NOVA, so what you see is what you receive.
- Feet: Dolls are equipped with standing feet with bolts for secure standing storage.
- Ready to ship: All NOVA dolls are already produced and ship within one week.
- Efficient and cost-effective: This approach allows us to offer shorter waiting times while maintaining competitive pricing.
We use full over-molded foam protection from head to toe, the same proven method as with our silicone line. Our first NOVA orders from the weekend will be dispatched this week, and we will share packaging photos so you can see exactly how your NOVA will arrive. To reassure you, we've run several shock and transit simulation tests with the packaging, which can be found on our dedicated page with factory videos. These videos are unedited, showing the packaging exactly as it will arrive at your place.
NOVA dolls are not custom-made. Each unit is pre-configured exactly as shown in the product photos—including wig, eye color, and makeup—already produced and ready to ship. For that reason, customizations such as loose joints, alternative eye colors, different wigs, or makeup changes are not available. Over time we will release new product photos that represent new configurations, so make sure to keep an eye on our website for those releases!
About TAYU
We are currently offering a limited pre-sale on tayu-doll.com, with early units available for faster delivery. Vendors will begin listing NOVA from early September, but ordering now secures priority access from the very first batch. In addition, our shipping methods include duties and tariffs, ensuring a smooth experience.
As our stock is running low ahead of the official vendor release, we recommend placing your order soon if you would like to secure a model.
With the launch of our new website and the introduction of the NOVA series, we have strengthened our Western-facing support. TAYU-Erik is available on TDF for questions, and our email [email protected] is monitored for prompt case handling.
We have dedicated new resources to enhance our website design, customization options, and customer support. One key change is how we handle inquiries: we now collect frequently asked questions and address them in dedicated forum threads, making it easier for everyone to find answers by browsing existing discussions. For examples, please see our Q&A thread on TDF and this page (FAQ).
In the past, we had limited direct dialogue with Western customers, as most sales were managed through vendors. While our focus has always been on creating high-quality and innovative sex dolls, we recognize the importance of strengthening our relationship with TAYU clients directly.
Our new operating model is designed to overcome these past limitations. Key improvements include:
- Direct sales support on tayu-doll.com
- Centralized forum threads for common questions
- Clearer pre-sale communication (see our pre-sale thread)
- A transparent, user-friendly website (see the NOVA Top Features page)
- Simplified custom options with international multi-currency checkout
- A comprehensive FAQ built on real-time feedback from multiple channels
We would also like to highlight that NOVA dolls are in very high demand. While we aim to respond promptly, reply times may vary. To keep communication clear, we are publishing answers publicly here and on the forum and continuously updating our website so that prospective NOVA clients can stay well informed. Please note that the current pre-sale applies only to the first production batch—once sold out, the promotion will end and delivery times will extend.
We kindly ask that you check whether your question has already been answered before contacting us directly. For clients who have already placed an order with us, please note that for privacy reasons we will address your questions promptly by email.
We sincerely thank all clients who have already secured their NOVA and look forward to delivering this new technology, which we believe is a real breakthrough for the TPE market. With these improvements, our goal is to provide clear information, responsive communication, and a smoother, more enjoyable purchasing experience with TAYU.
Our founder Chris brings more than a decade of experience in the doll industry. He first led a well-known TPE brand, later co-founded a major silicone brand, and ultimately established TAYU with a single focus: pushing innovation and creating dolls with realistic intimate functionality.
We began with silicone, where we introduced lightweight designs engineered specifically for intimacy, and we have now carried that same R&D mindset into the NOVA series.
The TPE doll market has been relatively stagnant in recent years, with very few true innovations. This is exactly why we developed NOVA, to bring fresh technology and new ideas to TPE doll lovers, while keeping the price highly affordable.
NOVA is produced entirely in-house by our TAYU engineers and production team, using our proven methods alongside newly added machinery created specifically for this line. Each NOVA comes with a soft silicone oral head with a movable jaw, and a NOVA body featuring our four exclusive technologies: SeamlessCore™, HygienicSeal™, UltraSoft™, and Anti-Gaping™.
Right now, we are offering pre-sales and a special launch promotion exclusively on our website. Only a limited first batch is available for fast shipping, and this is your chance to be among the very first to experience NOVA. We look forward to hearing feedback from the community and sharing this new chapter in TPE innovation together.
We are launching with the 148D body. We are actively gathering feedback from different regions and will develop new body shapes and combinations based on demand. For customers who prefer a youthful Asian aesthetic, we will also be adding more photos to better showcase this style.
Since creating new molds and innovations requires significant resources, we will prioritize future development according to the strongest market demand. Taller NOVA bodies are part of our roadmap, and we will allocate resources where the interest and orders are most evident.